Behavioural Training

What is Behavioural training?

Behavioral Training

Maven has an array of training methodologies that vary from industry to industry and execute every module of training in accordance to specific needs. This gives a holistic touch to it. Working with a common goal, Ken would continue to render high standards of training and holistic development in all its endeavours. Maven has an array of training methodologies that vary from industry to industry and execute every module of training in accordance to specific needs. This gives a holistic touch to it. Working with a common goal, Ken would continue to render high standards of training and holistic development in all its endeavours.

Positive Attitude
  • Introduction to Attitude Building
  • Enhancing Positive Attitude
  • How to think positive
  • Accept  things
  • Speak negative to positive
Confidence Building
  • Different ways to gain confidence
  • 7 steps of confidence building
  • Remove shyness and act boldly
  • Video presentation to motivate and build confidence
Assertiveness Skills
  • Understanding difference between Aggressive, Submissive & Assertive.
  • How to communicate courteously and politely.
  • 4 Step assertiveness model
  • Handling Difficult Situations, Problems and Conflicts
Basic Etiquette & Grooming
  • Etiquette required while dining, boarding lift, interaction during social places, rest room, canteen, shop floor, etc.
  • Importance of self-grooming to carry a better self-esteem. Dress, Shave, Hair, Nails, Sock & Shoes, avoiding body odour, etc. 
  • Cleanliness amongst themselves and the surrounding for hygiene factors.
  • Food habits for being healthy. 
  • Self-discipline for the growth of the company & self.
Time Management
  • Understanding importance of Time
  •  Analyzing, Planning, Prioritizing, Scheduling
  • Great Ball – An activity to identify time wasters
  • Preparing Time log
  • Urgent / Important matrix of prioritization
Presentation & Public Speaking
  • 3 minute presentation of each participant
  • How to present a topic in front of others with confidence
  • 5W & 1 H technique
  • Mind mapping
  • Different ways of opening, closing, adding humour, etc.
  • Video tape (record) the presentation and play back to the participants to identify their areas of improvement.
Leadership & Influencing Skills
  • Different leadership styles
  • The Elements of Influence
  • Building Your Foundation to be a leader
  • The art of delegation
  • The power of one leader
  • Leader’s roles and responsibilities
Planning & Organizing Skills
  • To  do List preparation
  • Executing the planned work
  • 80:20 pareto principle of planning
  • Organising Work & Managing Meetings
  • 5S concepts to be implemented practically
  • Understanding the importance of planning
Negotiation Skills
  • Introduction to Negotiation.
  • Negotiating Time, Cost, Space, Delivery, Materials, etc.
  • Behaviour Analysis & Persuasion styles in Negotiation.
  • Importance of planning and preparing before negotiation.
  • STREAK Analysis. BATNA & WATNA concepts of negotiation.
Building High Performance Team
  • Performance evaluation and coaching
  • Developing others to be future leaders.
  • Introduction and Orientation to “Building High Performance Team”
  • Maven Gold Mine – A simulation activity for them to understand how to build a team.
Motivation Skills
  • Self-Motivation concepts to keep going even in hard times
  • Increasing persistence and perseverance  
  • Motivating others for improved performance
  • Motivational & Inspirational videos
  • Oath taking with candles.
  • Closing and Action 
Train the online trainer (TTOT)
  1. Cracking the challenges of online training sessions.
  2. Developing extraordinary content with audio visuals.
  3. Developing internal trainers for cost reduction.
  4. Delivering Technical training interestingly.
  5. Planning presentation innovatively.
  6. Making each session lovely & lively.
Enhancing Function Skills – MS Excel
  1. Prerequisites
  2. Lookup
  3. VLookup & HLookup
  4. Array Lookup (Multiple match by 1 function)
  5. Using Exact & Approximate Match
  6. Multiple Lookup
  7. Understanding cell reference
  8. Handling Error
  9. Nested Lookup
  10. Combining vertical & Horizontal (Index, Match or XLookup
ATOM
  1. To be a person with power and positivity
  2. To be a person to bond his team and effectively manage himself for the time
  3. To take extra initiatives this benefits self as well as organization.

To build and increase self motivation by avoiding fear and money motivation

Budget Management
  1. Understood the role and principles of budgeting
  2. Confidence in using budgeting tools and techniques
  3. Appreciated the issues and challenges of finance management from both the “customers” and the company’s perspective
  4. The ability to analyze and to challenge finance and accounting information

Appreciated the interdependence of business functions

Email Etiquettes
  1. Explain instances when sending email is necessary and appropriate
  2. Identify occasions when sending or retrieving email is unacceptable
  3. Understand items they should never send electronically from their workplace
  4. Create an email subject line that accurately describes the content of the message
  5. State and avoid 12 of the most common mistakes people make in business writing. 
  6. Consider the visual components that enhance an email message and make for easy reading.
Effective Listening Skills
  1. To know about Listening Skills and its importance.
  2. To be an expert in the art of listening.

To know communication weakest link and rectify it or improve it to be a very effective learner

Critical Thinking
  1. The importance of critical thinking for personal development, participation in democratic society, and the pursuit of wisdom
  2. How to Fostering a Positive Critical Thinking Mindset
  3. Identify inconsistencies, weaknesses and errors in reasoning
  4. Non‐Linear Thinking
POSH
  1. How aware of the process to create a robust and effective complaint redressal system.
  2. How to come out and report any sexual misconduct from a colloquies or a senior in the workplace and so, ensures a safe working environment. 
  1. To get aware of their rights under the POSH Act. 
  2. Understand employees how to learn about fake POSH complaints or what can be categorized as malicious complaints. This can reduce no. of false or fake complaints in the organization.
Team Work
  1. Help the team evolve through the stages of team development.
  2. Enhance collaboration and cooperation.
  3. Contribute to the creative problem-solving processes.
  4. Make teams more cohesive and unified.
  5. Build trust and teamwork in the workplace.
How to manage your effectively?
  1. Working with teams, seeking ideas from team members and involving them in decisions that affect them.
  2. Recognizing employees, especially by calling out accomplishments and helping employees get ahead in their careers.
  3. Inspiring employees to follow by showing them those leaders are competent, honest and reliable.
Business Communication
  • 7 C’s of communication
  • Communication Barriers
  • Listening skills
  • Writing Professional emails.
  • How to handle phone calls professionally.
  • Power of body Language and non verbal skills
Behavioral Skills
  • Understanding their own behaviour style through DISC ( Renowned psychometric tool)
  • Understand their strength and weakness and change accordingly
  • How to communicate with the 4 different behaviour styles.
  • Understanding other person behaviour style and act accordingly to influence them.
Interpersonal Skills
  • Having professionalism while meeting people 
  • Understanding, courtesy, tact, empathy
  • Developing and maintaining relationships
  • Dealing with difficult people
  • Relating to people from varied backgrounds
  • Responding to people under pressure
Goal Setting
  • What are goals and why are they required.
  • Setting a goal to achieve and accomplish a task
  • SMARTER Goals
  • 5 P’s of goal setting
  • Short, mid &  long term goals
Working under pressure
  • Introduction to coping up with pressure
  • Withstand the pressure and analyze positively
  • Different relaxation techniques to perform consistently
  • Deal with greater confidence to achieve the target.
Problem Solving Techniques
  • Assessing Current Problem Solving Skills
  • Identifying the four Thinking Styles
  • The Brain Preference test.
  • Removing Blocks and Barriers to finding the best Solution
  • Role of the Organizational Environment in Problem Solving
  • Key and Stick – An activity to make them think of the different possible solution.
Supervisory Skills
  • Managing Resources optimally
  •  Making Professional, Persuasive decisions
  • Standards of Performance to be met consistently
  • Active Listening & Questioning Skills
  • Different types of questioning techniques.
Managing Workplace Conflicts
  • Introduction to Conflicts
  • Conflict management style
  • Practice and action planning
  • Strategies for Managing Conflict
  • Conflict resolution process and skills
Decision Making Skills
  • The Art of taking right decisions
  • Critical Thinking & Thinking Styles
  • Decision making process and implementation
  • Decision making tree – Taking calculative decisions
  • Understanding not to take hasty or emotional decisions
Creativity
  • Improving their own and others’ capacity to respond practically and creatively to problems and opportunities
  • Learning a variety of approaches designed to develop ideas, manage innovation and transfer knowledge (including scanning the environment, changing structures, improving systems and involving people).
  • The art of thinking laterally and improving their thinking style. 
  • Activate their presence of mind.
Become a Beaver
  1. To understand that, an animal’s existence leaves a lot of self leadership skills and practices.
  2. To know the super good skills of an American Beaver and develop those skills in your life.
  3. To realize that, it is better to become a beaver now and then try to be a lion to lead.
  4. To believe survival skills are the key to face this pandemic situation.
Analyzing Reporting in Excel (power features of pivot table & Chart)
  1. Advanced uses of Pivot Tables – Creating Reports through Pivot tables.
  2. Creating yearly, Quarterly, Monthly and Weekly reports.
  3. Creating histogram or age analysis.
  4. Reports in multiple pages by a click using a report filter.
  5. Showing different values like percentage, running, total, index and etc.,
  6. Creating own formulas and functions using a calculated field.
  7. Presenting the data using slicer & use a timeline to show data for different time periods.
  8. Creating dashboards & powerful data analysis (Combining multiple sheets)
  9. Consolidating with Data Model.
Women Empowerment
  1. Improve self-confidence in a woman & feel empowered and valued.
  2. To increase awareness of the benefits of a healthy and fit lifestyle.
  3. Will be physically educated in terms of self-defense and to reduce discrimination.
  4. Develops a greater sense of balance and fine motor skills.
  5. Learn to recognize, handle and manage fear in all aspects of life
    ‍Develop the most powerful weapon available – their intelligence
Empowering Yourself
  1. To maximize the interpersonal capacity of their team and other teams as well to build good relationships.
  2. To know how to tailor their communication which is essential to influence others and reach organizational goals.
  3. To make them aware that problem solving and decision making belong together and to make them highly creative to address the problem with their right approach.
  4. To Build self-motivation by practicing goal-setting skills
  5. To know how to empower the employees by giving them greater autonomy and maximize their contributions and increase productivity among all members of a team.
Good Life Style
  1. To understand the purpose of life style to live in the smart world.
  2. To set goals and use technology for improving quality of the Life.

To learn to use technology for improving quality of life

Personality Development
  1. To help the individuals to realize that they are the Brand Ambassador of their company.
  2. To identify their level in professionalism & enhance the same.
  3. Get along with people and Team-Building
  4. EXPRESS BETTER and IMPRESS BETTER

Develop an acceptable PERSONALITY

Agility Skills
  1. How to answer customer questions quickly and effectively.
  2. How to resolve issues with empathy and care, document pain points to share with internal teams, nurture relationships, and improve brand credibility.
  3. How to communicate clearly about customers, know what to expect, and what they are getting.
  4. To help customer handling people retain as many customers as possible, often through Speed & Agility.
  5. To Understand ‘How agility plays a vital role in the current business scenario.
  6. To have self-realization & maximize the ability to adapt to the new normal situation.
  7. To inculcate agility & speed in our work style to move forward to get faster results.
Winning Communication
  1. Clearer communication & Quicker decision making
  2. More openness in dealing with Conflicts
  3. Stronger people Communication skills
  4. Create an environment of excitement and motivate the team members to deliver their best.
  5. Self-motivated leaders motivate others to adopt their style of leadership and in dealing with the day to day responsibilities.
Emotional Intelligence
  1. Understand what Emotional Intelligence is and why it’s important
  2. Be able to relate more effectively to their colleagues and to others
  3. Know how to communicate in an emotionally intelligent way
  4. Understand how to demonstrate empathy in a wide range of situations
  5. Be aware how their emotions affect their behavior and performance

Heading Line Goes Here

Description for this block. Use this space for describing your block. Any text will do. Description for this block. You can use this space for describing your block.